Empathy Affect
On Empathy Affect, we explore the human side of government. We get to know the real people in government who serve us. We learn about their missions, the people they serve, and the true impact of their work. In each episode, we'll speak with real people about how they weave empathy into the policies and programs of government.
Podcasting since 2022 • 33 episodes
Empathy Affect
Latest Episodes
S3E4: The Road to Resilience: Georgia’s Playbook for Emergency Response
Americans rely on safe roads, railways, and transportation infrastructure every day, so what goes into keeping them resilient and reliable both on the day-to-day and during emergencies? We explore this question with Georgia Department of Transp...
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Season 3
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Episode 4
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27:18
S3E3: A State Blueprint to Build Resilience
Disasters like the wildfires in Southern California have destroyed homes, displaced people, and are costing the country hundreds of billions of dollars to recover. It raises the question: how can we proactively invest to protect our communities...
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Season 3
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Episode 3
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28:04
S3E2: How VA Built 80% Trust With Veterans
The U.S. Department of Veterans Affairs (VA) created its Veterans Experience Office (VEO) in 2015 with the goal of integrating a customer experience (CX) approach to veteran care, benefit, and service delivery. Since the office’s launch, VA has...
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Season 3
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Episode 2
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32:11
S3E1: Clearing the Air: How CDC is Protecting Us From Tobacco
Although the United States has made great strides in reducing tobacco-related disparities, commercial tobacco use is still the leading cause of today’s biggest health challenges. The Centers for Disease Control and Prevention’s (CDC...
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Season 3
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Episode 1
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25:39
S2E12: Vote with Confidence: One Agency's Work to Secure Every Vote
The 2024 election season brings fresh and complex challenges to election systems across the country—from mis- and disinformation to threats to security. The Election Assistance Commission (EAC) serves as a federal election hub, providing resour...
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Season 2
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Episode 12
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39:34